Faqs
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F.A.Q.
Got Questions? We’ve Got Answers.Every supplement we make uses healthy, high-quality ingredients with no unnecessary fillers or additives. Our formulas are vegan, non-GMO, and proudly made in Canada to meet strict quality standards. We believe you deserve to know exactly what you are putting in your body and why it works. That commitment to quality and transparency is what sets us apart.
Yes. All Vita Root supplements are tested to ensure they meet high standards for quality, purity, and potency. We take quality control seriously because your health and trust matter to us. You can buy with confidence knowing that what is on the label is exactly what is in the bottle.
If you are pregnant, breastfeeding, or currently taking any medications, we always recommend speaking with your doctor or healthcare professional before starting any new supplement. While our products are made with healthy, natural ingredients, every person's health situation is different and your doctor is best placed to advise what is safe and right for you.
All Vita Root supplements are proudly made in Canada. We manufacture our products in facilities that follow strict quality and safety standards.
Yes! We ship to both the United States and Canada. We work hard to get your order to you as quickly as possible. Shipping times and costs will be shown at checkout before you complete your order.
Many of our supplements are designed to work well together. For example, Vitamin D3 and K2 are a great combination, and Vitamin C pairs well with Zinc for extra immune support. That said, everyone's body is different, so if you are planning to take several supplements at once, it is always a good idea to check with your doctor first to make sure everything is right for you.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use that tracking number to follow your order right to your door. If you have any trouble tracking your order, our customer support team is happy to help.
We are really sorry to hear that! Please reach out to our customer support team as soon as possible with your order number and a photo of the item you received. We will make it right for you quickly (whether that means sending a replacement or issuing a refund). Your satisfaction is our priority.
We want you to be completely happy with your Vita Root purchase. If for any reason you are not satisfied, please contact us within 30 days of receiving your order and we will do our best to make it right. Refunds or replacements are handled on a case by case basis. Please reach out to our customer support team and we will take care of the matter.
You can reach our customer support team by emailing us or using the contact form on our website. We aim to respond to all inquiries within 24 to 48 hours on business days. We are always happy to help with any questions, concerns, or feedback you may have.
Our supplements are formulated for adults 18 and older. If you are looking for a supplement for a child, we recommend speaking with your child's pediatrician first. They will be able to recommend the right type and dose that is safe and appropriate for your child's age and needs.
Yes! We love rewarding our customers. You can save by subscribing to our auto-delivery option, which gives you a discount on every order. We also offer promotional discounts from time to time. The best way to stay in the loop is to sign up for our email list so you never miss a deal.
We understand this is a valid concern. As a Canadian-made brand, we are committed to keeping our prices as fair and stable as possible for our customers in both Canada and the United States. If any pricing changes become necessary due to tariffs or shipping costs, we will always communicate this clearly and give our customers as much notice as possible. Our goal is to always offer you the best value we can.
It depends on the supplement and the individual. Some people notice a difference within the first few weeks, while for others it may take a little longer. Supplements work best when taken consistently every day as part of a healthy lifestyle. Think of them as a long-term investment in your health rather than a quick fix. Give it at least 4 to 6 weeks of consistent use before evaluating the results.